Information Technology Infrastructure Library (ITIL®) is a comprehensive approach for IT Service Management (ITSM) that can greatly improve business performance. It provides a framework for businesses to identify, plan, deliver, and support IT services, and its set of standards is designed to ensure IT services meet the needs of a business. ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
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