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In this five-day course, students will receive hands-on instruction and practice implementing infrastructure and application monitoring with System Center 2012 R2 Operations Manager. System Center 2012 R2 Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public. Students will explore the needed skills to proactively monitor and respond to server and service availability, low performance, and security issues for servers in the datacenter. Students will also be exposed to key Operations Manager concepts such as Management Packs (including authoring Management Packs), Overrides, and Distributed Application Models as well as how to configure some of the key new features in Operations Manager such as Application Performance Monitoring (APM), Network Device Monitoring, Dashboards, Widgets and managing Windows Azure. Also, students will be directed on how to integrate Operations Manager with other System Center 2012 R2 components as well as managing resources in both the datacenter and cloud. As part of the learning experience, students will perform hands-on exercises in a virtual lab environment. This course is designed for experienced IT professionals who support medium to large enterprises and have experience administering Windows Server 2012.
After completing this course, students should be able to:
The primary audience for this course is cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are responsible for deploying, configuring and operating it in their cloud or datacenter. The secondary audience for this course is cloud and datacenter administrators who are already familiar with Operations Manager and want to upgrade their skills to include the new features found in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager and System Center 2012 R2 Operations Manager.
In addition to their professional experience, students who attend this training should already have the following technical knowledge:
Module 1: Overview and Architecture
Before implementing Operations Manager it is important that students understand the key features and functionality that it provides. This will help attendees understand how Operations Manager can be used to solve many common problems that arise in the cloud or datacenter such as ensuring service levels are maintained, and critical line-of –business applications are available and performing at optimum levels.
Operations Manager is a comprehensive monitoring solution that requires careful planning before it is deployed into any IT environment. Students must understand the hardware and software requirements of the solution and any security implications that may arise, such as monitoring computers in a trust boundary, perimeter network or public cloud. When students configure the storage for the Operations Manager databases, they should have a good understanding of the number of computers and devices that are monitored to appropriately size the databases.
This module introduces students to the components contained in an Operations Manager Management Group and describes the dependency and relationships between the various components. Students will be shown how to plan for and design an Operations Manager Management Group.
Lab : Using the System Center 2012 Operations Manager Sizing Helper Tool
After completing this module, students should be able to:
Module 2: Deploying a new System Center 2012 R2 Operations Manager Management Group
When planning a new deployment of Operations Manager, as well as the hardware and sizing requirements that students may have, students should also consider other factors. Factors including the security accounts that Operations Manager requires and the design of the Management Group should also be considered. For example, students may have a requirement to install two separate Management Groups in order to scale Operations Manager to meet your monitoring requirements.
After installing Operations Manager students should also be aware of some of the most common settings that should be configured such as data retention (database grooming) settings and manual agent installation approval settings. Students should also be aware of the agent deployment methods that are available including when you should use the console (or push) method or manual installation method of deploying an agent in Operations Manager.
Lab : Installing System Center 2012 R2 Operations Manager and Deploying Agents
Module 3: Upgrading Operations Manager
If students have already made investments in Operations Manager 2007 R2 it is important that students understand the upgrade path from Operations Manager 2007 R2 to System Center 2012 R2 Operations Manager.
Upgrading the core components to System Center 2012 R2 Operations Manager can only be performed on an Operations Manager 2007 R2 or later environment. Earlier versions of Operations Manager such as Operations Manager 2007 SP1 must be upgraded to Operations Manager 2007 R2 before they can be upgraded to System Center 2012 Operations Manager. Additionally the Operations Manager 2007 R2 installation must be running at least Cumulative Update 4.
Before upgrading to System Center 2012 Operations Manager there are several important tasks that must be performed. In this module we will cover the upgrade order that should be applied when students upgrade to System Center 2012 Operations Manager.
Before the upgrade to System Center 2012 R2 Operations Manager can be performed, the Management Group must be running System Center 2012 SP1 Operations Manager.
Lab : Upgrading to System Center 2012 R2 Operations Manager
Module 4: Configuring Fabric and Application Monitoring
With Operations Manager deployed and agents installed on the computers hosting the applications and services students need to monitor students must now install Management Packs to start monitoring them. Before students install Management Packs students should understand Management Pack concepts including all elements of a Management Pack.
Students should also understand how to configure fabric and application monitoring in Operations Manager for both student private and public cloud environments including how Operations Manager and Virtual Machine Manager is integrated and how students integrate Operations Manager with Windows Azure.
Students should also understand how to configure Management Packs to monitor applications that are running on student fabric such as Microsoft SQL Server, IIS Server and SharePoint Server. Finally, students should understand how to configure integration between Operations Manager and System Center Advisor so students can view Advisor alerts relating to student fabric components and applications.
Lab : Configuring Application and Fabric Monitoring
Module 5: Application Performance Monitoring
Most organizations utilize the Microsoft .NET Framework to build custom applications such as for intranet web sites. As there will not be an available Management Pack for these custom applications students should understand how Application Performance Monitoring (APM) is configured in Operations Manager. APM provides extensive monitoring for .NET and Java based applications that include both Server and Client side monitoring.
In addition to monitoring .NET applications directly through Operations Manager it is important that students understand how APM can be used with the full functionality of Visual Studio IntelliTrace Collector for gathering full application profiling traces. With System Center 2012 students can also integrate Operations Manager with Team Foundation Server. It is important that students understand how this integration is configured so that Operations Manager can be used to synchronize alerts with work items in Team Foundation Server.
Lab : Monitoring .NET Framework Applications
Module 6: End to End Service Monitoring
When monitoring key line of business applications, monitoring should be performed from both a data center perspective and an end-user perspective. In this module students will examine how students can create synthetic transactions to measure end-user performance.
Students will also examine how to combine component monitoring with synthetic transactions in distributed application models that describe the relationship between the various components of an application. This provides a single view for identifying route cause and impact of any potential service outage.
Finally students will examine how to build rich Visio dashboards to show real-time health to external users.
Lab : Configuring End to End Service Monitoring
Module 7: Scorecards, Dashboards and Reporting
Visualizing service and application health in Operations Manager is a key feature that enables at-a-glance views to be quickly and easily created. These views (or dashboards) can instantly display performance and availability for one or more applications in a single pane.
It is important that students understand how to create scorecards and dashboards in order to provide different types of users within the business with a view into how the monitored environment is performing. For example a Service Owner may just require a high-level view showing whether or not end users are able to access a service whereby an executive may just require a view showing whether a service is in or out of SLA.
Reporting is also important in understanding how the monitored environment is performing. Certain personnel may not have access to the Operations Console or receive alerts by email, but they may still require access to important information about the health and performance of key applications and services. In this scenario, reports can be used to provide an interface into collected Operations Manager data.
Service and application owners must also know that services supplied to the business are meeting service level agreements for performance and availability. Therefore, students must know how Service Level Tracking is configured and displayed in Operations Manager.
Lab : Configuring Reporting, Dashboards and Service Level Tracking
Module 8: Configuring and Customizing the Console
Application support teams that use Operations Manager can do so either via a locally installed console or through the Web Console. Typically within an application support team there are a number of roles that require different levels of permissions when using the Operations Console. These range from read-only users through to advanced operators. Further to this, all of these roles must be limited to only display data about the computers and applications that the operators are responsible for. In this module students will examine how to use the inbuilt role-based security within Operations Manager to provide granular access to data, views and tasks in Operations Manager.
Application support teams typically require customized views within the console for their key applications. Students will also examine how to design and provision these views to relevant support teams.
Whilst some team members may always have the console open, other teams may require a notification to be sent when an issue is detected. Operations manager uses Notifications and Notification Channels to achieve this functionality. This module describes how to configure these and send email alerts to key teams.
Finally, in order to reduce workload on the various application support teams, students will examine how to configure Diagnostic and Recovery tasks in Operations Manager. This will provide a method of diagnosing and automating the remediation of issues that have been detected.
Lab : Customizing the Operations Console
Module 9: Management Pack Authoring
For common applications such as Microsoft SQL Server and Microsoft Exchange Server there is already a fully developed Management Pack available. Students can extend the default monitoring contained in Operations Manager by creating rules, monitors and groups within the Operators console.
However it may be necessary to author a completely new management pack to monitor custom applications. To achieve this students would author the management pack in Visual studio, seal the management pack and the deploy it. The management pack should then automatically discover and monitor the components of the application.
Management Pack authoring is a detailed topic that requires a base understanding of the core concepts before proceeding. This module will cover these topics including how students create a Management Pack in both the console and Visual Studio.
Lab : Authoring Management Packs
Module 10: Integrating Operations Manager with Other System Center Components
System Center 2012 R2 consists of several components that provide complete management of the IT environment. This includes the server and desktop infrastructure and the networking infrastructure that binds them. Students can also manage client devices by using System Center 2012 R2.
Students should integrate the System Center 2012 R2 components to provide seamless management of the IT environment from both a cloud and datacenter perspective. This provides easier and more flexible management of the cloud and datacenter environment and enables automation of many manual processes.
In this module, students will examine several key features of other System Center 2012 R2 components. This includes the benefits that are achieved when integrating Operations Manager with them.
Lab : Configuring System Center Integration
Module 11: Troubleshooting, Tuning and Disaster Recovery
Student monitoring solution must be highly available to ensure student key line-of-business applications are available and performing at optimum levels at all times. Additionally, ensuring student system is fully optimized helps prevent outages and deterioration of performance of the monitoring solution. In this module students will examine how to optimize the data warehouse to ensure the correct volume of data is kept.
As with all key systems it’s important to know where to look when troubleshooting problems. This includes using reports to understand performance and knowing which logs to investigate on both the management servers and agents.
To increase overall service availability, students may also consider configuring SQL AlwaysOn for Operations Manager. This will increase the availability of the database layer.
If a component within the Operations Manager environment fails it is equally important that students understand how to recover the failed component. In this final module students will examine how to optimize, troubleshoot and perform disaster recovery in Operations Manager.
Lab : Troubleshooting Operations Manager
This course provides existing .NET developers with practical information and labs that enables them to build solutions on the Microsoft SharePoint 2010 platform.
After completing this course, students will have been taught information how to:
This course is intended for professional developers who use Microsoft SharePoint 2010 in a team-based, medium-sized to large development environment. Members of the audience are experienced users of Microsoft Visual Studio 2008 SP1. The audience understands how to use the new features of SharePoint 2010 and Visual Studio 2010.
Before attending this course, students must have:
Module 1: Introduction to the SharePoint 2010 Development Platform This module describes the SharePoint 2010 development platform and the benefits and features that it offers to developers. Lessons
Lab: Developing with the SharePoint 2010 Object Hierarchy
After completing this module, students will be able to:
Module 2: Using SharePoint 2010 Developer Tools This module describes how to use development tools that are integrated with the SharePoint 2010 development platform, such as Visual Studio 2010 and SharePoint Designer 2010. Lessons
Lab: Using SharePoint 2010 Developer Tools
Module 3: Developing SharePoint 2010 Web Parts This module describes how to develop Web Parts for SharePoint 2010 solutions. Lessons
Lab: Creating SharePoint 2010 Web Parts by Using Visual Studio 2010
Module 4: Working with SharePoint Objects on the Server This module describes how to develop code that uses the server-side objects provided by the SharePoint 2010 development platform. Lessons
Lab: Creating and Manipulating Server-Side Objects
Module 5: Creating Event Receivers and Application Settings This module describes how to develop event receivers and manipulate application settings for SharePoint 2010 solutions. Lessons
Lab: Creating Event Receivers and Web.Config Modifications
Module 6: Developing Solutions by Using Business Connectivity Services This module describes how to develop solutions that access external data by using Business Connectivity Services. Lessons
Lab: Building Business Connectivity Services Solutions
Module 7: Developing SharePoint 2010 Workflows This module describes how to develop workflows as part of SharePoint 2010 solutions. Lessons
Lab: Creating Workflows for SharePoint 2010
Module 8: Working with Client-Based APIs for SharePoint 2010 This module describes how to develop code that uses the client-side objects provided by the SharePoint 2010 development platform. Lessons
Lab: Developing .NET Applications by Using the SharePoint Client Object Model
Module 9: Developing Interactive User Interfaces This module describes how to develop server ribbon controls and client dialogs for the new user interface platform of SharePoint 2010. Lessons
Lab: Developing User Interface Components for SharePoint 2010 Solutions
Module 10: Developing Silverlight Applications for SharePoint This module describes how to develop Silverlight applications that are integrated with SharePoint 2010 data and solutions. Lessons
Lab: Developing Silverlight Applications by using the SharePoint Client Object Model
Module 11: Developing Sandboxed Solutions This module describes how to develop sandboxed solutions for SharePoint 2010. Lessons
Lab: Creating Sandboxed Solutions for SharePoint 2010
Module 12: Working with SharePoint Server Profiles and Taxonomy APIs This module describes how to develop code that uses the taxonomic and user profile services of the SharePoint 2010 development platform. Lessons
Lab: Working with User Profiles and Taxonomies Programmatically
Module 13: Developing Content Management Solutions This module describes how to develop code that uses the content management services of the SharePoint 2010 development platform. Lessons
Lab: Branding SharePoint Sites
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