Privately train a group of any size at your facility, virtually, or at any of more than 130 Center for
Professional Development @ ITT Tech location. With private sessions, you can address the specific
requirements of your company by delivering content directly to your staff or across multiple groups
within your organization.
If you would like to request a private class, please complete the form below. For more information,
call 888.236.2462 or email us.
This 3-day, accelerated version of the 10982, 5-day course covers the changes and new features in Windows 10. It is designed for those already experienced in administering Windows 7, 8 or 8.1 in a business environment. This course is designed to provide students with the knowledge and skills to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. The goal of this course is to provide students with a deeper understanding of Windows 10 features, including how they can use them in an Active Directory environment, and how to troubleshoot issues that might occur.
Students that have little to no experience administering or managing Windows 7, 8 or 8.1 in a business environment should take the 10982, 5-day course that has full coverage of all topics in the course. This accelerated version covers select topics in the course that are new and changed in Windows 10.
This accelerated 3-day, fast-paced course is designed for experienced information technology (IT) professionals who have two or more years’ experience administering and supporting Windows 7, 8 or 8.1 operating systems. This includes Help Desk, Desktop Support and Server Administrators.
The primary audience for this course is an experienced Enterprise Desktop Support Technician (EDST). An EDST provides Tier 2 support to users that run Windows 10 PCs and devices in larger enterprise organizations, within a Windows domain environment. EDSTs focus on a broad range of technical issues for Windows operating systems, devices, cloud services, applications, networking, and hardware support.
An EDST’s key responsibilities include resolving technical issues pertaining to Windows 10 installation and migration, activation, performance, profiles, and settings. Other key responsibilities include device synchronization; local and remote network access; access to applications, and data and printers; authentication, endpoint security and policy; and recovery of operating systems and data.
This course requires that you meet the following prerequisites:
And experience with
Module 1: Implementing a Troubleshooting Methodology
Module 2: Troubleshooting Startup Issues
Module 3: Troubleshooting Hardware and Device Drivers
Module 4: Troubleshooting Remote Computers
Module 5: Resolving Network Connectivity Issues
Module 6: Troubleshooting Group Policy
Module 7: Troubleshooting User Settings
Module 8: Troubleshooting Remote Connectivity
Module 9: Troubleshooting Resource Access within a Domain
Module 10: Troubleshooting Resource Access for Clients That Are Not Domain Members
Module 11: Troubleshooting Applications
Module 12: Maintaining Windows 10
Module 13: Recovering Data and Operating Systems
This course provides existing .NET developers with practical information and labs that enables them to build solutions on the Microsoft SharePoint 2010 platform.
After completing this course, students will have been taught information how to:
This course is intended for professional developers who use Microsoft SharePoint 2010 in a team-based, medium-sized to large development environment. Members of the audience are experienced users of Microsoft Visual Studio 2008 SP1. The audience understands how to use the new features of SharePoint 2010 and Visual Studio 2010.
Before attending this course, students must have:
Module 1: Introduction to the SharePoint 2010 Development Platform This module describes the SharePoint 2010 development platform and the benefits and features that it offers to developers. Lessons
Lab: Developing with the SharePoint 2010 Object Hierarchy
After completing this module, students will be able to:
Module 2: Using SharePoint 2010 Developer Tools This module describes how to use development tools that are integrated with the SharePoint 2010 development platform, such as Visual Studio 2010 and SharePoint Designer 2010. Lessons
Lab: Using SharePoint 2010 Developer Tools
Module 3: Developing SharePoint 2010 Web Parts This module describes how to develop Web Parts for SharePoint 2010 solutions. Lessons
Lab: Creating SharePoint 2010 Web Parts by Using Visual Studio 2010
Module 4: Working with SharePoint Objects on the Server This module describes how to develop code that uses the server-side objects provided by the SharePoint 2010 development platform. Lessons
Lab: Creating and Manipulating Server-Side Objects
Module 5: Creating Event Receivers and Application Settings This module describes how to develop event receivers and manipulate application settings for SharePoint 2010 solutions. Lessons
Lab: Creating Event Receivers and Web.Config Modifications
Module 6: Developing Solutions by Using Business Connectivity Services This module describes how to develop solutions that access external data by using Business Connectivity Services. Lessons
Lab: Building Business Connectivity Services Solutions
Module 7: Developing SharePoint 2010 Workflows This module describes how to develop workflows as part of SharePoint 2010 solutions. Lessons
Lab: Creating Workflows for SharePoint 2010
Module 8: Working with Client-Based APIs for SharePoint 2010 This module describes how to develop code that uses the client-side objects provided by the SharePoint 2010 development platform. Lessons
Lab: Developing .NET Applications by Using the SharePoint Client Object Model
Module 9: Developing Interactive User Interfaces This module describes how to develop server ribbon controls and client dialogs for the new user interface platform of SharePoint 2010. Lessons
Lab: Developing User Interface Components for SharePoint 2010 Solutions
Module 10: Developing Silverlight Applications for SharePoint This module describes how to develop Silverlight applications that are integrated with SharePoint 2010 data and solutions. Lessons
Lab: Developing Silverlight Applications by using the SharePoint Client Object Model
Module 11: Developing Sandboxed Solutions This module describes how to develop sandboxed solutions for SharePoint 2010. Lessons
Lab: Creating Sandboxed Solutions for SharePoint 2010
Module 12: Working with SharePoint Server Profiles and Taxonomy APIs This module describes how to develop code that uses the taxonomic and user profile services of the SharePoint 2010 development platform. Lessons
Lab: Working with User Profiles and Taxonomies Programmatically
Module 13: Developing Content Management Solutions This module describes how to develop code that uses the content management services of the SharePoint 2010 development platform. Lessons
Lab: Branding SharePoint Sites
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