Remote Learning FAQ

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• How do I connect to my Remote Learning class?

  Click a link below to download step-by-step instructions:
  
  How To Connect to Blackboard Collaborate
  
  How to Connect to GoToMyPC

• How does Remote Learning differ from Distance Learning?

  - Remote instructor-led training mirrors all the benefits of classroom instructor-led training and the added bonus of being able to choose almost any location
  - Class size is limited to the same quantity of students as the normal instructor-led classroom
  - The Educator’s presentation is interactive with all students. This is possible because of the class size limitation and the use of innovative technologies and best practices
  - Labs are conducted during the class time with the required assistance from the Educator. Labs are also available after hours until the last day of class
  

• How do I know if I am a good candidate to be a Remote Learning student?

  A strong Remote Learning candidate:
  
  - Understands remote technologies, virtual computerization and Internet technologies
  - Is technically literate and has strong computer skills (2-4 years experience)
  - Has taken a web or distance learning class before
  - Has access to a computer that meets the system requirements
  
  A candidate that may experience difficulties with Remote Learning:
  
  - New to the technology field with little experience
  - English is their second language
  

• What is the registration process?

  Call your Education Advisor to register for a class and complete a “Connectivity Test” that ensures your PC is Remote Learning capable.

• Can Remote Learning students ask questions and get lab assistance?

  Yes, the Educatorr will be working with the remote student much like they would if they were in the classroom. The Educator will be able to view and assist remote students with their labs. Additionally there is a “how to” portion of the User guide that every Remote Learning student will be provided prior to class start.

• What is my guarantee of satisfaction?

  We care about your educational experience and guarantee your satisfaction. You are entitled to the same post-class support as our in-house students.

• What time will my course start?

  Remote training is delivered in the standard instructor-led training format of 9am - 5:00pm Central Time, on consecutive days. Check-in may start as early as 8:00am. Please contact your Education Advisor for details.
  
  Make sure you log in on time using this Time Zone Converter

• What are the location choices?

  Limitless, as long as the student machine has appropriate computer and Internet capabilities. Please see System Requirements for more details.

• What’s the price?

  The retail price is the same for remote and local students.