Leadership and Management Wave
Seeing the Difference: Cultural Competence and Inclusion
8:15 - 9:45
Aaron Kesher, deepSEE Consulting
Session Level: 100 Level
Audience: Any employees, managers or leaders in any organization who see value in increasing their level of cultural competence.
Employers constantly identify a critical competency needed by their employees: The ability to work successfully with people who are different from them. Cultural competence works to head off conflicts, instill a sense of inclusion and respect and is fundamental in applying to everyone, not just those habitually tagged as "different." This session provides straightforward tools to focus on important "cultural markers" that help identify patterns of difference between cultures. The bulk of the time will be spent detailing specific strategies, behaviors and tips for increasing overall cultural competence and successful communication across cultural differences.
Delegating: Getting More Done Through People
10:00 - 11:15
Ann Marie Tsoi, Benchmark Learning
Session Level: 100 Level
Audience: Anyone in a leadership role who is interested in developing their team members through delegation of work assignments.
Wouldn’t it be fantastic if you could assign your employees a task and know that it would be done to your satisfaction by the given deadline without any further assistance from you? Unfortunately, most employees will need additional guidance, support and assurance. Part of your responsibility as a leader is to develop the skills and experience of your staff. In this session you will learn how to recognize the levels of delegation, assign work appropriately and develop a delegation work plan.
Coaching on the Spot
1:30 - 2:45
Michael Foley and Scott Nelson, Clarity Central
Session Level: 200 Level
Audience: Mid to Senior Management
In today’s increasingly “flat” organizational working environment, coaching has become an essential skill for every manager at every level. Employees are more self-directed and autonomous than ever. As a result, it is imperative that each manager possesses the skills necessary to motivate and guide his/her subordinates to achieve optimum performance.
Coaching has evolved over the years and is now viewed as the means to establishing and developing healthy working relationships by surfacing issues, creating dialogue and solving problems. Coaching is the “glue” that inspires individual performance while binding a team together to achieve a common goal. If you ever wanted to give your managers a tool that they can use to inspire their team to create results, this is it!
“Clarity Central Coaching with Mike and Scott provided me with valuable leadership insights. I uncovered personal barriers which were impeding my ability to reach my full leadership potential. I now have the framing, resources, confidence and courage to fully embrace my leadership responsibilities.”
Deanna Brady, Vice President - Sales, Hormel Foods
Emotional Intelligence for Leadership
3:00 - 4:15
Dean Hyers , SagePresence
Session Level: 300 Level
Audience: Leaders, from managers all the way up to CEOs and owners
Emotional Intelligence (E.I.) is not as complicated as many of us fear. We know we’re supposed to have it (especially as leaders), but how are we supposed to harness the power of that ambiguous buzz-word? This session helps leaders master their emotions and body language, which enables them to instantly read people, read between the lines in complex situations and set a positive tone in any situation. In addition, leaders will be better able to deal with others’ emotions as well as manage their own emotions and body language. These EI skills will help leaders communicate what they want to say, even under pressure or when they are interacting with power communicators or faced with opposition.