IT Service Management Community
“IT Service Management (ITSM) is a discipline for managing information technology (IT) systems, philosophically centered on the customer’s perspective of IT’s contribution to the business. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction.”
- Wikipedia
As educators in IT since 1990, New Horizons of Minnesota has seen firsthand how better utilization of technology investments can affect a business, its bottom line and its employees. As technology continues its journey towards commoditization, the value of constantly learning and employees delivering business results will become more priceless.
When IT Service Management started to buzz throughout businesses globally, New Horizons of Minnesota took note. We were one of the first companies in the U.S. to offer ITIL (IT Infrastructure Library) education and certifications.
We have found that companies on an IT Service Management initiative have great passion for making their environments better. Companies that use ITSM frameworks and initiatives to tie people, process, products and partners together within a business become more flexible in competing in today’s marketplace.
Explore our ITSM education offerings, certification offerings and mentoring services for you and your company. To learn more about ITSM training, processes, certifications and improvements, please
email us or call 952.896.6800.
The Impact of ITSM Examinations
IT Service Management certification helps distinguish those who have a deep understanding of best practice for ITSM and are capable of implementing these concepts to some degree immediately. Certification is also the foundation for developing a career path in IT Service Management.
Learn more about ITSM Certification for ITIL and MOF.
To contact EXIN directly for certificate and exam information, email them, visit their website, or call them at 781.878.1235.
IT Service Management Newsletters
Read the latest edition of New Horizons of Minnesota's monthly IT Service Management Newsletter.