2010 Professional Business Skills Wave
Setting and Achieving Powerful Goals 8:15 - 9:45 Stephen Shaner, Stephen Shaner Productions, LLC
Session Level: 100–Beginner +
Session Audience: This session is open to everyone at all levels of experience.
Goal-setting in today's market can mean the critical difference between success and failure. Mastering the art and science of setting and achieving powerful goals takes a definite game plan and proven methods. This interactive session will help you identify your most important goals that you can set and achieve now. Learn the 7-step process and the secret ingredient successful goal-setters use to achieve any goal.
Awkward! Dealing with Difficult Co-Workers
10:00 - 11:15 Jon Buck, Benchmark Learning
Session Level: 100–Beginner
Sessions Audience: Anyone who attends this session will benefit.
When co-workers don’t see eye-to-eye in the workplace, it slows down productivity. Dealing with difficult co-workers can be even more of a challenge. In this session, you will discover strategies to overcome dealing with the difficult co-workers at the lowest level possible. In this interactive session you will learn:
- How to work with people who are counterproductive.
- How to develop a strategy to not let personal feelings interfere with work objectives.
- How to handle the situation at the lowest level without involving management.
Winning Presence for Make-or-Break Moments
1:30 - 2:45
Pete Machalek, SagePresence
Session Level: 200–Intermediate
Session Audience: Someone who needs to communicate effectively to superiors, peers, subordinates, clients or prospects would benefit from this session.
You regularly experience those “in the spotlight” make-or-break moments where success or failure seems to be entirely on your shoulders. You might be pitching an idea to superiors, presenting key information to peers or looking to generate commitment from your team or credibility with an outside group. You feel the pressure of these moments, but don’t know how to consistently handle them with confident presence. In this dynamic presentation, the award-winning filmmakers of SagePresence share their secrets of optimizing your in-the-moment performance in high-pressure scenarios.
Emotional Intelligence: Developing Emotional Savvy and Social Intelligence at Work
3:00 - 4:15
Crista Spinks, Globe Education Network
Session Level: 100–Beginner, 200–Intermediate, 300–Advanced
Session Audience: Anyone who seeks to improve relationships, manage change with confidence, improve communication with others, or feel confident and positive when interacting with others.
People Skills (EQ) + Technical Knowledge (IQ) = Business Success
Did you know that 27% to 45% of success on the job has been attributed to Emotional Intelligence? A study of 300 executives from 15 companies indicated that there are six emotional competencies that distinguish their star performers from the rest of their employees. They include: influence, team leadership, organizational awareness, confidence and achievement drive. Your session on Emotional Intelligence will provide you with an understanding of attributes and tools that can enable you to deal with the pressures and demands of the environments you interact with each day. This session will incorporate applied learning activities, one of which will baseline your current emotional intelligence level and review ways to increase it. The session will also review the advantages and outcomes of developing your emotional intelligence.