Professional Business Skills Wave
Let's Connect - Highly Effective Networking Tips 9:30 - 10:45 Brandy Favilla, Globe Education Network
Session Level: 100–Beginner +
Session Audience: Anyone who wants to learn more about effective business networking.
Are you tired of hearing the word "Networking" over and over again? Is everyone telling you the importance of networking, but you feel that you have something better to do with your time? Or maybe you don't feel comfortable attending networking events or conferences. If you're thinking "This is exactly my situation", then this session is definitely for you. In this session, we will set the foundation of networking (the activity, the attitude, the process), we will discuss the 6 degrees of proximity, the Golden Triangle of networking, your elevator pitch when networking, why listening is more important than talking, following up and staying in touch with your network and more. You will walk away with the tools and confidence to build an effective networking plan.
Influential Presence for Business Professionals
11:00 - 12:15 Bill True, SagePresence
Session Level: 100–Beginner
Sessions Audience: Professionals at any level of their career.
We all want to be more influential in our professional interactions and presentations. We want to inspire reports to step up to the plate, we want our peers to support our ideas, and we want our superiors to approve our projects. The same is true -- doubly so -- for sales professionals, or for anyone tasked with meeting prospects and converting them to clients. Bill True, an active screenwriter, and founding partner of professional skill-building organization SagePresence, will deliver specific and actionable steps that professionals at any level can start taking right now to win over audiences of any size and makeup, and to move forward in their careers.
Training Your Brain to Think on Your Feet
2:00 - 3:15
Jon Buck, Benchmark Learning
Session Level: 100–Beginner
Session Audience: Anyone can benefit from learning to comfortably communicate with others.
This exciting and fun session will challenge attendees to step outside their comfort zone and communicate with others in a friendly environment. Sometimes we are challenged in the workplace with speaking on the spot. This session will give us some tools and pointers we can use when faced with those challenges.
Choosing Your Customer Service Attitude
3:30 - 4:45
Stephen Shaner, Awesome Attitude
Session Level: 100–Beginner
Session Audience: If improving customer service is important to you, come to this session.
In this presentation, Stephen will explain where our attitudes come from and why they are so important. Participants will learn techniques that they can use right now to bring the right attitude to every customer service situation. Finally, Stephen will tie it all together by showing the participants how they can take their new attitude and strengthen relationships in all their customer service efforts.