Business Analysis Theory and Practice  |
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Course Overview |
| | In today’s complex projects, there is no more critical function than the function performed by business analysts. Business analysts serve as the link between the business interests served by the project and the technology that will be employed to deliver the functionality required by it. They are responsible for translating business needs into language that systems analysts can turn into a solution, for framing the problem and identifying the most appropriate solution. They keep the project focused on the needs for which it was initiated. They are often charged with gathering, documenting and tracking requirements, especially in software development and implementation projects.
This 5-day workshop provides a comprehensive coverage of the methods and tools for successful requirements elicitation and management and allows participants to apply the concepts they have learned to real-world projects. The workshop provides an integrated mix of the presentation and application of concepts and is designed to challenge students to synthesize a considerable body of material and assimilate it into their professional practice. By the time the workshop has been completed, participants will have been required to provide evidence that they have mastered the subject matter and that they are ready for application of what they have learned to their work environment. The course will be wrapped up with a practical, integrative exercise.
This workshop is intended to be compliant with the standards for business analysis and requirements definition, the Business Analysis Body of Knowledge (hereafter described as the BABOK), which is being prepared by the International Institute of Business Analysis (IIBA). This workshop has been constructed to be BABOK compliant because the BABOK represents the best thinking about business analysis, because it will become the standard for business analysis, and because some participants may wish to achieve IIBA certification as a business analyst. Because the BABOK is evolving and is not in its final form, this course is based on the frameworks established by the BABOK and its current form. This workshop will be updated as that standard becomes closer to finalization.
PDU credits: 35
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| Objectives |
| | | The objectives of this course are to assist the student to:
- Understand the importance of the role of the BA
- Gain a comprehensive understanding of the methods for business analysis and project requirements elicitation and management
- Apply the concepts they have learned in the workshop to a integrated case study
- Provide participants with tools and methods that they can immediately apply to their projects
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Audience |
| | This course would be ideal for:
- Newly assigned Business Analysts
- Experienced Business Analysts who want to catch up with emerging concepts of business analysis and who want to round out their experience with new tools and concepts
- Business Analysts whose role in projects is emerging
- Project Managers who want to better understand the role of the business analyst and methods employed by Business Analysts
- Those who manage the work of Business Analysts
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Prerequisites |
| | There are no prerequisites for this course.
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| Course Number |
| | NHEUBATHRY
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| Course Length |
| | 5 Days
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| Course Price |
| | $2,500.00
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| Category |
| | 5
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| Topics |
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Day 1:
Lesson 1: Introduction to the workshop
- This Lesson introduces the subject, describes the course layout, and allows participants to get to know one another.
Lesson 2: The IIBA and the role of the business analyst
- This Lesson describes the emergence of the IIBA and its role in professionalizing the profession and describes the appropriate role for business analysts in critical projects.
Lesson 3: The definition of requirements and the challenges of requirements management
- This Lesson describes the technical and non-technical challenges of identifying and managing requirements and describes the elements of "good" requirements. It also identifies the differences between business and system requirements and engages participants in requirements definition exercises.
Lesson 4: The link between requirements definition and management and project management
- Because business analysts work within the framework of a project and because they manage a project themselves--the elicitation and management of requirements-this Lesson introduces participants to the critical processes of project management with a focus on project initiation, project scope definition, and project risk management.
Lesson 5: Conflict management for business analysts
- This Lesson describes old and new models of conflict management and the role that conflict plays in requirements processes. A model for effective conflict resolution is introduced-the principled negotiations model-and participants are provided an opportunity to deploy that model.
Lesson 6: Creative communications for business analysts
- This Lesson describes the critical role of communications throughout the requirements process. It examines techniques for effective listening, making presentations and managing meetings. It also explores three new strategies for competing for the attention of stakeholders-crafting "sticky" messages, changing minds, and making use of informal communication networks. Participants are provided the opportunity to use the new skills they have learned.
Day 2:
Lesson 7: The requirements cycle
- This Lesson presents the IIBA's requirements cycle and the major activities the business analyst engages in for each of the six processes in that cycle.
Lesson 8: Enterprise analysis
- This Lesson describes the activities engaged in by business analysts to create and manage the business architecture of the enterprise to include project prioritization, feasibility studies, the preparation of business cases, and process improvement.
Lesson 9: Requirements planning and management
- This Lesson describes the activities necessary for the business analyst to plan for and deploy an effective requirements elicitation and management process. Participants are challenged to create a requirements plan.
Lesson 10: Requirements elicitation
- This Lesson describes the challenges and purposes of requirements elicitation and presents the major requirements elicitation methods. Participants are provided the opportunity to deploy several of those methods.
Day 3:
Lesson 11: Requirements analysis and documentation
- In this Lesson, participants are provided an overview of the role of requirements documentation and analysis, and the three major types of analytic methods are described.
Lesson 12: Data and behavior models
- In this Lesson, participants are given an overview of the seven data and behavior models presented by the IIBA, including business rules, class diagrams, and entity relationship diagrams, and are given the opportunity for hands-on application.
Lesson 13: Process flow models
- In this Lesson, participants are given an overview of the seven process flow models presented by the IIBA, including data flow diagrams, activity flow diagrams, state diagrams, and flowcharts, and given an opportunity for hands-on application.
Lesson 14: Usage models
- In this Lesson, participants are given an overview of the seven usage models, including use cases, use case diagrams, and prototypes, and given the opportunity for hands-on application.
Day 4:
Lesson 15: Requirements communication
- In this Lesson, participants are shown the importance of effective communications within the requirements cycle and introduced to the challenge of selecting, preparing, and presenting the requirements package to stakeholders.
Lesson 16: Solution assessment and verification
- In this Lesson, participants will explore the roles of the business analyst in ensuring that delivered products and services meet the defined
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