Coaching and Mentoring Skills  |
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Course Overview |
| | As leaders, one of the major challenges we face is getting the best out of our employees. Each individual we coach may be looking for different things.
This one-day instructor-led workshop will help you identify the different types of personalities and how to break down communication barriers.
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| Objectives |
| | | This one-day workshop will teach participants how to:
- Use coaching to develop their team
- Develop the coaching skills that help improve individual performance
- Demonstrate the behaviors and practices of an effective coach
- Recognize employees' strengths and give them the feedback they need to succeed
- Identify employee problems and ways you can help to correct them.
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Audience |
| | This course is essential for anyone who manages employees, project managers, or anyone looking to effectively communicate feedback to others.
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Prerequisites |
| | There are no prerequisites for this course.
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| Course Number |
| | NHEUAchRsltsCoa
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| Course Length |
| | 1 Days
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| Course Price |
| | $195.00
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| Category |
| | 5
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| Topics |
| | | Lesson 1: Introduction and Course Overview
- This lesson introduces participants to the workshop, details the workshop schedule, and provides participants an opportunity to identify their personal learning objectives.
Lesson 2: Defining Coaching
- This lesson will be spent exploring what coaching means (in general and to participants), reviewing coaching skills, and evaluating the pre-assignment.
Lesson 3: Interpersonal Communication Skills
- Communicating well is a key aspect of successful coaching. During this session, participants will explore different communication skills and create an action plan.
Lesson 4: Self-Disclosure
- Joe Luft and Harry Ingraham developed the Johari windows concept, a way of looking at self-awareness and the ability to ask feedback of others. This session will look at the window and examine how students can use it when coaching.
Lesson 5: Critical Coaching Skills
- Participants will practice important coaching skills in small groups, including helping, mentoring, teaching and challenging skills.
Lesson 6: More on Communication
- This lesson will examine two powerful, simple coaching tools: asking questions and listening.
Lesson 7: Learning Styles and Principles
- We learn in three different ways: by seeing, by hearing, and by doing. In a large group discussion, participants will identify ways to incorporate these methods into coaching.
Lesson 8: Benefits/Consequences
- During this session, students will examine a tool that coaches can use to help gain buy-in for change from employees.
Lesson 9: Skills Involved in Coaching
- Participants will work in small groups to complete a mix-and-match exercise that will familiarize them with key coaching skills.
Lesson 10: The Coaching Model
- This session will explore a four-step coaching model that can be applied to any situation.
Lesson 11: Feedback
- Feedback is an essential component of coaching. Students will discuss types of feedback and learn several tips during this session.
Lesson 12: Coaching Problems
- In this lesson, participants will examine case studies and offer solutions utilizing their new knowledge.
Lesson 13: Workshop Wrap-Up
- At the end of the day, students will have an opportunity to ask questions and fill out a personal action plan.
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