1264AI Citrix XenApp (Presentation Server 4.5): Support
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Course Overview
  This course provides learners with the knowledge and skills required to support a Citrix Presentation Server 4.5 environment, including best practices for monitoring, managing, and troubleshooting.

Objectives
  Topics

Supporting Presentation Server
  • Presentation Server Components
  • Presentation Server Communication
  • Services Used by Presentation Server
  • Monitoring and Support Tools
Monitoring the Server Farm
  • Server Farm Monitoring
  • Session Information
  • Session Management Options
  • Metrics, Alarms and Alerts
  • Health Monitoring and Recovery
  • Command-Line Utilities
  • QUERY Commands
  • DSMAINT Command
Optimizing and Troubleshooting the Server Farm
  • Server Capacity
  • Network Optimization
  • Server Farm Optimization
  • Server Farm Troubleshooting
Supporting the Data Store
  • Data Store Access Methods
  • Data Store Monitoring
  • IMA Service Monitoring
  • Database Tools
  • Data Store Maintenance and Optimization
  • Database Troubleshooting
Optimizing and Troubleshooting Clients
  • Client Connection Process
  • Troubleshooting Session Initialization
  • Citrix Application Streaming Sessions
  • Troubleshooting Streaming Sessions
Supporting Published Applications
  • Application Loading
  • Application Optimizations
  • Virtual Memory Optimization
  • Application Monitoring
  • Server Resource Monitoring
  • Application and Network Configuration Monitoring
  • Security Configuration Monitoring
  • Application Compatibility
  • Application Test Environment
  • Application Troubleshooting
Managing Policies
  • Active Directory Policies
  • Active Directory Policy Management
  • Citrix Policy Management
  • Troubleshooting Policies
  • ICA Client Policy Configuration
Optimizing and Troubleshooting Printing
  • Print Optimization
  • Printing Path for Auto-Created Printers
  • Print Server and Driver Settings
  • Universal Printing
Optimizing and Troubleshooting Web Interface
  • Web Interface Communications
  • Web Interface Configuration Methods
  • Web Interface Configuration Server
  • Web Interface Site Structure
  • Web Interface Security
  • Client to Web Interface Communication
  • Web Interface to Presentation Server Communication
  • Client to Presentation Server Communication
  • Web Interface Troubleshooting
  • Authentication Troubleshooting
Optimizing and Troubleshooting Secure Gateway
  • Secure Gateway Components
  • Secure Gateway Connection Process
  • Secure Gateway Monitoring
  • Secure Gateway Optimization
  • Digital Certificates
  • Secure Gateway Troubleshooting

Audience
  This course is intended for IT professionals, such as server, network, system and help desk administrators familiar with Microsoft® Windows Server 2003 environments. System engineers, analysts, consultants, architects and Citrix accessPARTNER network members are appropriate candidates for this course.


Prerequisites
  
  • CT1455CW Citrix Access Suite 4.5: Common Management Platform Administration
  • CT1255AW
  • CT1259AI Citrix Presentation Server 4.5: Administration or CT4100AI Citrix Presentation Server 4.5: Skills Update


Course Number
  CTCTX-1264AI

Course Length
  3 Days

Course Price
  $1,795.00

Category
  3

Topics
  
  • Introduction and Course Overview
  • Understanding Presentation Server
  • Monitoring the Server Farm
  • Optimizing the Environment
  • Optimizing and Troubleshooting the Data Store
  • Troubleshooting and Optimizing Clients
  • Optimizing and Troubleshooting Applications
  • Managing Policies
  • Optimizing and Troubleshooting Printing
  • Optimizing and Troubleshooting Web Interface
  • Review Questions and Answers
  • Practice Answers
  • Alerts
  • Objects and Counters
  • Troubleshooting Methodology
  • Command Reference