LearningGuide
LearningGuide is an electronic performance support system (EPSS) that assists users at their time of need – in most cases directly from within their application – to ensure productivity and efficiency. It is designed to navigate to the information they need in seconds versus hours.
LearningGuide can be leveraged with products such as:
- Microsoft Office
- SAP
- Adobe
- Salesforce.com
- Proprietary products and processes
LearningGuide can be
integrated directly within an application, such as the Microsoft Office Ribbon
(pictured below), and as PDF files or html content that can be viewed from a website or a smart device.
The simple search feature provides concise step-by-step instructions for easy use.
Benefits of LearningGuide
Company Benefits
- Improved employee productivity
- Reduced training and support costs
- Reduction of costly employee errors
- Faster user adoption and higher levels of proficiency
Employee Benefits - Embedded in application to provide “fingertip knowledge” at the desktop
- Structured answers at the moment of need
- Integration of business process and application support
- Promotes a self-help culture with problem solving solutions