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ITIL® Videos



ITIL® Awareness Videos


We have broken our ITIL® Awareness live presentation into six video segments, each 12 to 15 minutes in length: ITIL® Lifecycle, Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. 

View the videos:
ITIL® Awareness Overview
ITIL® Service Strategy
ITIL® Service Design
ITIL® Service Transition
ITIL® Service Operation
ITIL® Continual Service Improvement


View Acknowledgements and Copyright