ITIL Foundation
Upon successful completion of the education and examination components related to this qualification, candidates can expect to gain a general overview, and basic knowledge and understanding of ITIL. Successful completion of the Foundation qualification also fulfills the prerequisite entry criteria for the next level of study within the ITIL qualifications scheme, the ITIL Intermediate Level.
This qualification is primarily aimed towards:
- those who require a basic understanding of the ITIL framework
- those who need understanding of how ITIL can be used to enhance the quality of IT service management within an organization
- IT professionals or others working within an organization that has adopted and adapted ITIL who need to be informed about, or contribute to an ongoing service improvement programme
The ITIL qualification is open to any individuals who may have an interest in the subject.
The ITIL Foundation qualification is not intended to enable the holders of the qualification to apply the ITIL practices for Service Management without further guidance.
Source: itil-officialsite.com Upcoming ITIL Foundations courses
ITIL is a Registered Trademark of the Office of Government Commerce in the United Kingdom and other countries.
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