ITIL® v3 Certifications
Information Technology Infrastructure Library (ITIL®) provides a comprehensive, consistent and coherent set of best practices focused providing value to customers in the form of services.
ITIL® v3 Certification Courses
The new ITIL® certification scheme with the release of v3 introduces a new system that enables an individual to gain credits for ITIL® v3 courses.
There are four levels within the new scheme: Foundation level, an Intermediate level, and Expert level and an Advanced level.
The Foundation level focuses on knowledge and comprehension to provide a good grounding in the key concepts, terminology and processes of ITIL® v3. (See the blue rectangle at the base of the diagram.)
In the new ITIL® v3 Intermediate level, there are two streams: a Lifecycle stream and a Capability stream. Both Intermediate streams assess an individual’s comprehension and application of the concepts of ITIL® v3.
The course “Managing Through the Lifecycle” brings together the full essence of a lifecycle approach to service management. (Large orange rectangle towards top of diagram.)
Once an individual has gained the requisite 22 credits through their education at Foundation, Intermediate and Managing through the Lifecycle, they will be awarded
ITIL® Expert status. No further examination or course is required. (See the blue trapezoid near the top of the diagram.)
The ITIL® Master will assess an individual’s ability to apply and analyze the ITIL® v3 concepts in new areas. This Advanced level is undergoing development. (See the top of the diagram.)
v3 Certification Credit System
- Each v3 certification is assigned a numerical credit value
- The credit values across all levels can be accumulated
- Minimum twenty two (22) to achieve the ITIL® Expert level