Why Choose Benchmark Learning

Here at Benchmark Learning we strive to give our students the best experience possible. Through an integrated learning approach, we deliver a full learning experience starting with assessments, training, reinforcement, support and validation. We help you find the solution that fits your budget, timeframe and learning preferences. We offer courses through Instructor-led Training, Remote Learning, Mentored Learning, eLearning and Personal Mentoring.

Choosing the training provider that’s right for you can be overwhelming if you’re unsure of distinguishing factors. To make your decision easy, here are just a few of the benefits that set us apart from other training providers:

Our Guarantee

Your satisfaction is our number one priority. If you need a refresher on a particular topic or course, you have the opportunity to audit the same course again as our guest at no charge for up to six months. Please note that audits are only available for courses that have not undergone a revision in the course material.

Our Commitment

After 21 years of serving the educational needs of the community, we are still around because of our students, customers, employees and partner connectedness.

Each and every day, we hold ourselves fully accountable for delivering our four key promises:

	Our Students When you receive your education with Benchmark Learning, you will have the business and technology expertise to grow personally and in your career.
	Our Customers Benchmark Learning will improve your productivity and help you leverage your technology investments.
	Our Partners We will be one of the most reliable and stable resources for our shared customers as well as being committed to providing feedback and ideas for improving our joint success.
	Our Employees Benchmark Learning will foster a work environment that allows our employees to succeed. Outstanding achievement is to be recognized and rewarded; open communication is always encouraged, and career growth is expected. We offer a unique culture of learning, team building and exceeding expectations — all while having fun.

Our Promise to Our Students

At Benchmark Learning serving our customers is our number one goal.

Exceptional Customer Service
You come to Benchmark Learning for superb education — our goal is to surpass that expectation. Our entire team, including your dedicated Education Advisors and expert Educators, are committed to helping you achieve your educational goals and we sincerely look forward to delivering our promise to you.

Education Advisors: Not sure what class to attend, or where to go next in your career? Our Education Advisors have extensive technology, class and expertise that can help you create a solution that's as individual as you are, as well as walk you through the process step by step so you know exactly what to expect.
Educators: Have a specific technology question? Our Educators are experts! They can answer almost any question; and if they do not know the answer, they know who does.
Director of First impressions: Need directions to a great place for lunch? Have a special request? Mary is willing to help! She strives to make sure that your learning experience is the absolute best.
Student Support: Need help connecting to a remote course? Have a billing question? Need to order a book? Our student support staff can help answer any question that might arise during your learning experience.

Flexibility
Many of the decisions we make are directly based on your comments, feedback and requests. We offer a number of learning choices so that we can offer the prefect learning solution to every company, every customer and every technology.

Our skills assessment process will help you see where your skills align relative to courses of interest, a technology, office platform or even a certification. We'll help you build a prescriptive leaning solution based on your assessment results that pinpoints your individual skill gaps for a customized approach to learning that fits your needs, budget and time frame. Already know 65% of the course content? We'll tailor a solution to address the remaining 35%.

State-of-the-art Facility
From the moment you walk into our Edina facility, you’re greeted with a friendly smile and dedicated staff. Grab a donut and coffee, and let us do the rest of the work! Our facility features 21 classrooms, six conference rooms and a seminar room designed with the student in mind to promote a successful learning environment.

Career Development Center
State of the art classrooms - set up in a manner the allows for the best student and educator connections
Morning and afternoon snacks
A variety of free hot and cold beverages
Two student lounges with Internet access, telephones, plasma TV, refrigerators and microwaves
Free parking
Remote Learning classrooms
Technical support
Seasoned facility rental coordinator
Administrative support
A single point of contact for account management
Shuttle service for out-of-town students from area hotels
Business center
Mobile lab
Catering coordination and delivery
An overall excellent student experience

Free and Low-Cost Educational Events
We host a number of events including conferences, seminars, round table discussions, special interest groups and webinars. We also keep you informed of events outside of our doors with the most robust community events calendar the Twin Cities has to offer! View more than 100 upcoming educational events that are taking place right here in the Twin Cities at Plant Skills Harvest Knowledge.

Curriculum Development
Benchmark Learning Educators often develop their own curriculum solutions in order to deliver quality and timely education with the appropriate depth of content. Our Educators are experts in their field and when a curriculum solution they seek does not yet exist, they step forward to create what is needed. With the students’ learning experience in mind, our curriculum authors develop content that will compliment many styles of learning and be easily absorbed and understood. Curriculum solutions include Course Syllabus, Setup Guide, Modules with Labs, and PowerPoint files. View our Educator bios to see which courses our Educators have authored.

Post Class Resources and Support
In addition to the courseware that’s yours to keep following the completion of a course, many of our Business Applications courses include six months of access to Online Learning Resources and 60 days of access to Post Class Support for instant help regarding the topics and tasks covered in your class.